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Overview of Freeontour
What is the Freeontour portal?
What does Freeontour cost?
On which devices is the Freeontour app available?
I have not received a confirmation email
I can no longer access the portal with my access data. How can I reset my password?
How can I change my e-mail address?
Why is my username invalid?
How do I cancel my membership?
How does FREEONTOUR handle data protection?
How can I unsubscribe from the newsletter?
Where can I register for the newsletter?
How do I become a FREEONTOUR cooperation partner?
Plan a Route & Navigate
Plan a Route
Why is my route not or only partially shown on the map?
How do I create a new route or copy it?
What options do I have to navigate along the route?
How does navigation work with a map app?
What is Send-to-Car?
With which devices does Send-to-Car work?
How can I transfer my route from the computer to the navigation device?
How do I keep my travel diary along my route?
Share & Delete
Why is my route not displayed publicly?
How can I delete my route/ travel diary?
How can I share my route/ travel diary?
Campsite and pitch guide
Find the right place
How do I book a campsite or a pitch?
Can I save the places I found?
How do I find the right place for my trip?
How can I rate camping and pitches?
Freeontour loyalty card
Do I need an ID when shopping with the Freeontour loyalty card?
Can I make purchases with the card even if it is issued in a different name?
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